皆さん、こんにちは。
しゅうきちです٩( 'ω' )و
今回は、ナナイロテントウのオンラインストア『BASE』(https://nemimi.thebase.in/)にて、海外販売の新しい機能をモニターとして試験的に運用することになりました。
日本国内にお住まいの方にとっては特に影響のない内容ですので、このブログは読み飛ばしていただいて大丈夫です☺️
対象となるのは、日本国外にお住まいの皆さまのみとなります。
それでは、さっそくご案内を始めますね✨
ここからは英語のみでお伝えします‼️
Hello everyone,
This is Shukichi٩( 'ω' )و
We’re excited to announce that Nanairo Tentou’s online store on BASE (https://nemimi.thebase.in/) is now testing a new feature for international customers! 🌏✨
If you live in Japan, this update won’t affect you, so please feel free to skip this post 😊
This notice is intended only for customers living outside of Japan.
Now then, let’s begin the announcement —
from here on, the information will be in English only! ✨
***
Starting October 22, 2025, Nanairo Tentou will begin a trial use of BASE’s new feature, “Easy International Sales.”
This system is designed to make it easier and smoother for overseas customers to receive our creations. ✨
Until now, we’ve often received inquiries from customers outside Japan who, unfortunately, had to give up purchasing because of issues such as:
• “My credit card from my country doesn’t work.”
• “I don’t understand how to complete the payment.”
With “Easy International Sales,” we hope to reduce those worries and create a shopping experience that’s simple and secure for everyone around the world. 🌸
***
• A dedicated English checkout page will automatically appear for overseas visitors.
• Supports local payment methods, including credit cards, PayPal, Alipay, and WeChat Pay — even cards issued outside Japan can now be used.
• Shipping fees and the total amount are clearly shown before checkout, so you can complete your purchase with confidence.
• Inquiries in English are welcome. Customer support will be handled by want.jp (a BASE Group company).
• After your order is inspected and repackaged in Japan, it will be safely shipped overseas.
(Previously, we could only ship via Japan Post EMS, but we plan to offer more affordable shipping options in the future.)
***
At Nanairo Tentou, the number of overseas customers has been steadily increasing — now, about 30% of our orders come from outside Japan.
Through this trial, we hope to listen to the real voices of our international customers and decide whether to officially introduce this system in the future.
If you encounter anything that feels inconvenient or confusing, please don’t hesitate to let us know.
Your feedback will be shared with BASE Inc., and together we’ll work to make the shopping experience more comfortable and enjoyable for everyone.
This trial operation is an important first step toward improving our international sales system,
and we sincerely appreciate your warm support and cooperation. 🌸
If you find it difficult to complete your purchase on BASE,
you can still use direct PayPal payment as before —
just feel free to contact me via DM anytime. 💌
***
• Some items are not available for international sales,
such as digital content or pre-order items.
Please note that pre-order products cannot be processed through BASE,
but you can still purchase them safely via our BOOTH shop:
👉 https://nanairotentou.booth.pm/
• About Customs Duties:
All Nanairo Tentou items are made in Japan and are shipped under the customs classification HS Code 95.03 (Doll clothing, other toys).
Therefore, in most countries, no customs duty or only a very low rate will apply when your order arrives.
***
To all our international customers —
we want you to experience Nanairo Tentou’s clothing with comfort and joy. ✨
With that wish in mind, we’ll begin the test operation of this new system on October 22.
Thank you so much for your warm support and understanding. 💫