Update: Website Maintenance/Catalog Missing Entries
Added 2020-01-28 17:19:53 +0000 UTCHey Everyone,
I just wanted to give everyone an update on the maintenance that ended up keeping most of the catalog down yesterday and still effecting some catalog entries today.
We had an issue Monday that required us to restore the site from our backup and we ran into additional trouble with some of the backup files not being able to re-upload automatically so we're having to manually re-enter them.
This process is going to take most of today and likely some of tomorrow, but we expect to have everything back up and normal by Thursday.
If there's something you're trying to access in the meantime that's down please @ me here and I'll try to prioritize uploading it for you ASAP.
Sorry again for any inconvenience, Alex and I are doin' our best to get everything back to normal ASAP.
-Marshall
Comments
Thanks for letting us all know. Hope for a speedy site recovery.
Jay
2020-01-28 22:10:32 +0000 UTCThanks for the update. Do you add the year to you search now like made this in 2018. And then All 2018 miniatures comes up.
Torben Bundgaard-Knudsen
2020-01-28 19:43:56 +0000 UTCThank you for the update.
2020-01-28 18:42:06 +0000 UTCMy understanding is the inciting issue resulted from a bug in the latest version of Microsoft's dotnet software that wasn't playing nice with the software our server host is using. Microsoft will be sending out a fix for it in February, but in the mean time we've corrected for it on our end.
PrintableHeroes
2020-01-28 17:43:51 +0000 UTCThat sucks to hear, hope it wasn't malicious. Good luck and speed in getting everything back up!
Christopher Lee
2020-01-28 17:24:07 +0000 UTC
