DECLINED PLEDGES
Added 2018-09-02 20:33:27 +0000 UTCSeems like Patreon is back on their bull shit and is still having trouble processing credit cards. So that's... neat...
If you haven't already made the switch from credit card checkout to PayPal checkout, please do so. Not only is it safer for your information, but you also won't have to deal with Patreon declining your card.
I am making this post public so that everyone can see it.
Please make sure to double check your account and your pledges to see if you are still pledged to your favorite content creators!
Your support means the world to us and we couldn't do what we do without you. <3
If you are flagged for fraud, make sure to contact your bank and sort out the situation ASAP. Not only for your content creator but also for your cards sake aha.
Here is what Parteon sent to us creators in an email. Hope it helps
If your patrons are having any trouble, here’s what they can do:
- If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- They can reach out to the Patreon support team to get account specific help.
