Patreon stuff
Added 2018-08-31 12:20:31 +0000 UTCHey everyone!
Patreon is having problems with payments these days. I just received an email saying that to help fix this, they will move to the UK. Meaning that for a few of you, you'll get a 3% international charge if your bank charges that kind of things. Here's a list of things you guys can do if your payment bounces and a few things that Patreon will do:
If your patrons are having any trouble, here’s what they can do:
1. If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
2. If their payment failed, they can follow these steps or switch to a different payment method.
3. If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
4. They can reach out to the Patreon support team to get account specific help.
Here’s what we’ll be doing:
1. We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
2. We will continue Patreon’s proactive practice of retrying payments throughout the month.
Comments
I've noticed it too, ehhh... :(
Offshore - Adult Games Developer
2018-09-04 08:54:16 +0000 UTCHehe. I doubt that it's Patreon's fault. This place wants you to donate as easily as possible since that's how they make their money. The banks are usually the problem.
Pyorgara
2018-09-03 12:42:43 +0000 UTCThis has been a huge pain in the butt. While upgrading and making a new pledge, I consistently received unable to approve notices. It took the better part of two weeks to get it straightened out. Thanks Patreon very little.
DramaCoach69
2018-08-31 21:54:22 +0000 UTC
