NokiMo
Vaenny
Vaenny

fanbox


I want my account back...


It's been an entire week and Pixiv still won't respond.

Now there's new ToS and I don't know if it affects the reason for my suspension.

I want my account back...

Comments

"Your account has been suspended due to violations of the pixiv Service Master Terms of Use. To have your account suspension lifted, please address and rectify the violation, then reach out to us using the account reinstatement request form. Unfortunately, we are unable to provide specifics about the violation, such as the exact content or work ID. We recommend reviewing similar cases to guide your actions.Please review the Master Terms of Use and pixiv Guidelines thoroughly to ensure no other violations are present. If a violation is identified after your application, the suspension will remain in effect." This is copy and pasted already. Again, they can't give the exact content that violated it for some unknown reason. I'll ask the subreddit if thay know anything. Thanks!

Vaenny

So what was the original message? It's hard to help when I have no idea what they originally flagged your account for. You also might want to considering making a post on the pixiv subreddit to see if other artists have been through similar situations and were able to recover their accounts.

Shinmaifan

They have, but I immediately fixed it afterwards and never got suspended for it. But in this case, they don't tell me what I violated or what the violating work is and just suspended me all of a sudden. It's been 10 days and they've sent nothing but automated messages, and they haven't answered that one question: Why can't they provide the specific content or work that violated the ToS?

Vaenny

The "Upon Review, we found that some of your content still contains violations" implies that they've sent you something else in the past.

Shinmaifan

Yes, and it was sent over and over and over again.

Vaenny

was this very first email they sent you?

Shinmaifan

"Upon review, we found that some of your content still contains violations. Please review the e-mails we have sent you, and correct or delete the violating content from all of your posted content/information. Please note that we are unable to provide specifics about the violation, such as the exact content or work ID." I have edited everything multiple times, but I won't know what I need to edit unless they tell me what I violated specifically. They're being vague as f**k and it's pissing me off!

Vaenny

What did they say in the email that they sent you? Have you went back through all of your posts to make sure everything is properly censored? Did you have posts leading viewers to places where they can get uncensored content?

Shinmaifan


Related Creators