About Payments
Added 2018-08-30 22:04:41 +0000 UTCSorry to beat a dead horse, but Patreon sent me an email with some info about the card charges and what not.
"To give you more info, we’ve started working with multiple payment processors to be able to continue successfully processing adult content creators. As a result, we moved the processing for adult creators to the UK. Unfortunately, this means some of your patrons may see a 3% international processing fee for their pledge. This is determined by their bank, not by Patreon, and every bank treats these things differently which makes it hard for us to assess who will be affected. "
Due to this, I would strongly urge anyone who can to switch to Paypal as a payment option since it is less likely to be declined and avoid fees (from what I understand). I would gladly take on these fees if I could, but Patreon is trying to sneakily force fees on Patrons again after they got bitch slapped for trying before. So now it's going to effect Adult content creators specifically.
If your patrons are having any trouble, here’s what they can do:
- If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
- They can reach out to the Patreon support team to get account specific help.
