💖 Heads up about a change for EU patrons - A message from the Patreon Team
Added 2019-09-07 15:02:19 +0000 UTCHi Sparkling Ruby, here is a message from the Patreon team I wanted to pass along that is going into affect for some European Patrons next month… xo Ruby 😘
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A new EU law is going into effect this month that will require Patreon to add an extra security step for EU patrons. This is to reduce fraud for card holders, and all companies with EU customers are required to comply.
As a result, some of your patrons may see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank. If your patrons have any questions or issues with one of these popups, it’s best to suggest that they contact their bank directly, as Patreon does not control the form.
To learn more, check out this article in our help center.
Your friends at Patreon
