FAQ! you will find here answers for your questions

Hello, my dears, and thank you for being here!
If you are here, seems that you have some questions.
So I kindly ask you to READ THIS FAQ. IT'S VERY IMPORTANT for both of us <3

1) Who are you and what do you do?

- I`m a Cosplayer, Model, Designer, Seamstress, and Mother of a corgi.
I do cosplay and original photo and video projects. My main purpose is to create high-quality content for you!

2) The very important link you may need. I can`t handle some issues if they are Patreon responsibility:

https://support.patreon.com/hc/en-us
Please, be sure you`ve checked your question there before asking me personally. I will appreciate that ))

3) I just become your Patron. What now?

- If you made a pledge you don't have to do anything! Now you have access to my Patreon field and Photo-sets will be sent to you from 2d to 4th day of the next month. For example: if you`ve pledged in June you will get your rewards from July 2d to 4th.

4) How will I get my rewards?

- All rewards are sent to the email which you`ve used with your Patreon account.

5) How to get my PHYSICAL rewards?

- You just need to make an answer to the e-mail with digital rewards, that you`ve got. Easy as pie ;)

6) How can I get photos of your old projects?

- Currently, I`m working on it and soon old projects will be available. Follow me here and in socials to see when it will become available.

7) When physical rewards are mailed out?

- All of them are mailed out in the middle of the month. Sometimes it's delayed a little. If you're outside of Russia it might take up to a month to get to you.

8) Why you didn`t reply to my message here on Patreon?

- I do my best to answer you all. Thing is that I do run my Patreon by myself and sometimes I am out of the city or maybe too busy with the projects for you. AND I try to give you answers in the comments more often!

9) Do you make any refunds?

- I'm sorry but once I sent out rewards I cannot do any refunds! Please make sure you absolutely want the reward before pledging.

10) Can I upgrade my Tier within the month?

- Sure you can. If you do so and your pledge will proceed well you will get rewards according to your last tier upgrade.

11) What if I want to downgrade?

- You can downgrade your pledge within the month, so you will receive rewards according to your last tier downgrade.

12) How do I contact you?

- I answer patron messages and comments as soon as I can.
Also here is my official e-mail ladalyumosofficial@gmail.com

14) I pledged for 1 dollar why Patreon took more?

- My page is working "per creation" - which means that some posts on my filed are exclusively paid by patrons. You can set the limit for your pledge in your settings if you like to )

15) Do you make NSFW content and cosplays?!

- Yes, I do.
90% of this NSFW content is EXCLUSIVE and goes to Patrons only with the Rewards. So, if you interested in such pictures - you will have them with your rewards.

16) Where can I buy more of your prints?

- Here is a link to my Etsy shop! https://www.etsy.com/shop/LYUMOSWorkShop?section_id=23472851


Thank you so much for reading until the end!
And once more I`m grateful for your support!
Wish you luck and happiness!

Your Lada