This Jungian Life

Patreon Notification About Excessive Membership Invoices

Added 2022-12-21 06:28:26 +0000 UTC

Dear Patrons,

We recently discovered that some of our members had received over 25 invoices for membership renewal. We registered a complaint with Patreon, and they have resolved the issue.

It was disappointing and upsetting to hear that our supporters were subject to these confusing and irritating emails. We treasure you and hope you'll weather this storm with us.

With much appreciation,

Joseph, Lisa & Deb

_________________________________________________________________________________________

From: no-reply@email.patreon.com <no-reply@email.patreon.com>
Sent: Tuesday, December 20, 2022 11:10 PM
To: thisjungianlife@gmail.com
Subject: Update on inaccurate annual membership emails sent to patrons

PATREON

Hello there,

‌We are reaching out to notify you of an issue in our email notifications system that caused duplicate or inaccurate annual memberships emails to be sent to a subset of patrons over this past weekend. If you are receiving this email, we think you or your patrons may have been impacted.

‌We apologize for any inconvenience. This issue in our email notifications has been resolved. Impacted patrons have been emailed and notified that no extra charges have occurred at this time. Patrons will receive their annual membership billing emails attributed to their pledged creators as expected and no additional action is required from you.

‌Please reach out to our team with any questions you may have. Thank you for your understanding.

‌The Patreon Team

Patreon, Inc

600 Townsend St, San Francisco, CA 94103

This email was sent to thisjungianlife@gmail.com.