Final Moving Update - Shipping Timelines
Added 2019-12-02 20:05:22 +0000 UTCHey patrons,
I'm coming to you for the first time from my new home office! The multi-month process of relocating to Florida is finally complete now that all my family's belongings have been delivered to our new home. From here on out, things seem like they are about to settle down and get a lot easier. There's just one last push to clear up our work queue.
I got everything ready to ship October's print rewards at the usual time last month, but I didn't realize I missed the narrow window I had to ship them in. Starting a couple weeks ago, I've been either out of town or in the middle of getting my household running again.
To make matters more complicated, the inventory from my recent playmat sale arrived a couple days ago. We've been hustling to get those orders shipped out ASAP since a lot of them were ordered as Christmas presents and it's getting perilously close to that deadline.
Every other month up until now, we've shipped the Legacy Prints and Limited Editions out within the month they arrive. This is the first time we've fallen this far behind, so I believe you deserve an update.
As the payments for the November pledges process, I'm going to owe a number of your twice as much stuff. If it's not an issue, I would love to ship both month's prints together in one package. Bundling them together should be a lot easier than sending two packages just a few days apart.
If you would like to have your October prints (Scorpio/Sandalphon) rushed ahead of the November ones (Hesed/Gabriel), you can email Ania via our customer service email and she'll get you in the queue right away.
Here's the contact email: MohrbacherArt@gmail.com
Sorry for the delay. Things are about to get a lot smoother!
Much love,
-Pete