Secret Cleo! (And quick billing update)
Added 2025-03-10 14:48:57 +0000 UTCToday we find a most spectacular loaf, fallen off the kitchen table onto a nearby chair. Note the tucked arms, good loaf form.
But also, QUICK UPDATE on the switch from PER-VIDEO billing to PER-MONTH: Our page was scheduled to migrate from per-video billing to per-month back on March 3rd. However, the change hasn't processed yet.
I've been in contact with Patreon and they apologized profusely – they say they're overbooked on pages to migrate and are working on it as fast as they can, but have essentially no idea when the swaperoo will happen.
I was loosely promised "before April", but that isn't very assuring.
For now, this means our page will be business as usual – each new video this month will be a "paid post" like normal, and whenever the switch happens, the switch happens.
We had hoped to sort this out all nice and clean and get this tidied away in one pre-planned day, but despite months of efforts that's unfortunately outside of our control.
I apologize for any confusion or frustration resulting from this process (believe me I'm right there with you). I hope that the next time I have anything to say about this, it'll be "wow look it's all done". Until then, thanks for bearing with us. <3
-B
Comments
Boy, I'm sure glad they were thoroughly ready to perform the switchover they are requiring on a number of channels they had all the data necessary to count. Sure would have been stupid to not have that change tested and ready to roll out all at once, or scheduled in advance across several weeks if it actually takes some amount of work to perform each switch (which is itself absurd BUT ANYWAY.)
The Lonely Sand Person
2025-03-11 22:49:03 +0000 UTCNo worries and also this does explain why my patreon subs that were supposed to change with this update did not change, and I actually worried I had done something wrong because Anxiety is a bad house guest. Ty for letting us know 💜
Ava Jarvis
2025-03-11 18:04:47 +0000 UTCDid anyone else get a refund from Patreon because of this? I got a notification from PayPal saying I'd been refunded 13 cents, even tho I never asked for one
OtherworldManeki
2025-03-11 06:20:27 +0000 UTCCLEO LOAF!!!😍
Tania B
2025-03-11 05:44:40 +0000 UTCI'm picturing the poor person doing the requests grumbling about their bosses waiting until the last min to force everyone over and not checking how many people that actually was.
yamiangie
2025-03-11 00:11:56 +0000 UTCNo worries at all! Also, YAY CLEO!!!
Jetstream Jackie wants you to know that her cat Goggles is both fluffy and gay
2025-03-10 20:18:37 +0000 UTCHey, don't worry about it, Blue! The fact that you're communicating this with us in a clear way ensures that it's not confusing for us. Hopefully it gets sorted out soon. Just remember not to get too caught up in it. For now, it's out of your hands and up to the people at Patreon. Best of luck to you and Red!
Wingless Moonstone
2025-03-10 17:38:10 +0000 UTCBest of luck getting this business sorted out. Ah, the perk s of being self-employed :) in the meantime, I'll keep enjoying all of your high-quality content.
Birdie59
2025-03-10 15:31:51 +0000 UTCIn patreon's defense, Apple forced their hand by mandating the billing change (longer story), but........ they've also had, like, *a year* to figure this out and abundantly have not figured it out. So, kinda, yeah. -B
Overly Sarcastic Productions
2025-03-10 15:24:08 +0000 UTCI can’t imagine how frustrating this is for y’all, given this is your income, but rest assured we understand and are grateful for the transparency and updates! (And also the Cleo photos).
Christopher Hearthstone
2025-03-10 15:15:59 +0000 UTCThis whole situation seems immensely unprofessional from Patreon's side, I hope you get it all sorted
Saga Nørgaard
2025-03-10 15:02:47 +0000 UTCThat being said, take your time, this is hardly a dealbreaker and we’re with you on this
Cynthia
2025-03-10 14:52:32 +0000 UTCJust keep giving me more loafs and I’ll be satiated
Anthony_Turk
2025-03-10 14:52:00 +0000 UTCAll good, we apreaciate y'alls handling of this. And Cleo is so hecking cute!
Lorelei
2025-03-10 14:51:01 +0000 UTCThe confusion on our end is one thing, but I can’t IMAGINE how frustrating this must be for you *as a major chunk of your income.* Unbelievable that this had to happen, thanks Apple 🙄
Cynthia
2025-03-10 14:50:54 +0000 UTCBESTEST LOAF 🥰
dragons
2025-03-10 14:50:36 +0000 UTC
