Payment Declines
Added 2023-08-04 01:59:52 +0000 UTCDuring the last few days, a lot of creators and supporters are having issues with payments being declined by their banks or card companies.
If your payment was declined, here's what you can do by following these steps:
- Contact your card issuer to confirm the charge is valid and retry that card.
- If the retry does not work, try a different payment method. You can edit payments in your Settings, under "Billing History".
Patreon really fumbled the ball here, so please make sure to check with your bank or card holder if you're experiencing this issue!
Comments
I must've been lucky because I got no such notice.
R. Mag
2023-08-04 04:48:09 +0000 UTCThanks, had to use a different payment and it worked. I thought I was gonna have to wait until September 1st for things to work again.
Tempest2000
2023-08-04 03:31:41 +0000 UTC
