Early access: Making life hell for refund scammers

Videos definitely proving useful Jim. I sat with my girlfriend and watched several of your videos instead of TV with our Thursday night fish and chips. I've watched quite a few of your videos after becoming a patron but the way you've made them even non-techies get the drift of what you are saying/doing. It also added in a few more bits of the jigsaw of the picture I've been building up with her about internet security - she's seen me using some of the tools you use. She has elderly parents so it's made her more savvy about mentioning things to them. I was also able to fill in on bits of your commentary as we watched referencing examples she understood - although I think I'm guilty of 'mansplaining' maybe but she seems fascinated and happy things have been explained and she is forewarned. :-)

Thank you Ruddie. I really appreciate your support for my channel and it's nice to hear that the videos are proving useful. I'm so glad you were aware because I see people getting ripped off on a daily basis. At least your GF has avoided being another one of their victims. Again, I appreciate your support.

Jim Browning

Stumbled across you YT videos, so informative and well put together. Then my GF starts to get call from "BT" and "Microsoft" telling her that her PC is down loading illegal content or has a virus and their monitoring has picked it up. Thankfully they cal again when I with her, having seen their MO from your videos I managed to waste a good 20 minutes of their time before giving up. not called since. Cheers for the education well worth a few quid a month to educate others.

Thank you McBT :) Nice name btw!

Jim Browning

Love your work, keep being awesome :)

Cheers Eliott. Thank you for your support.

Jim Browning

Well done again jim. Efforts like this are why I support your channel!

Ezza

I'm not sure what could be done about this. Effectively, the bank has rendered the page, but once it's on the customer's PC, the nature of HTML means that the customer now has a local version of the page and it can always be edited. Without a specific banking app (which isn't a proper browser), I doubt if this can ever be stopped. I will forward the video to banks, but I suspect they're already aware of this type of scam.

Jim Browning

Yes. It's a bit shocking that this actually works, but from my access, I see it happening every day. It's sad really.

Jim Browning

I can never work out why anything thinks it's a good idea to log in to Internet Banking with someone watching. Even the black screen should be a huge warning sign. I guess people are over-trusting.

Jim Browning

Thanks Mark!

Jim Browning

Well done once again. These scammers need to stop. The more they do this, banks will learn how to avoid this, and people will recognise it. “Blackening the screen means a transfer is in progress” what nonsense. People need to be educated, for their own safety. Good work once more.

This is why I’d check it in my phone too to verify such things These people are absolute scum of the earth and I’m so happy that you’re so vigilant in trying to stop these scammers

I wonder if there is something that can be done, either with the browser software or by the bank's web site, such that pages can't be edited like this... Like displaying the balances as images or something like that, something that scammers can't overcome quickly. Or scripts that can periodically check whether the page has been edited. With that in mind, have you considered forwarding some of your videos off to the major banks so they can see this is occurring, with the idea that they find some way to stifle this kind of hijacking?

This is great work....please keep it up. More of your 135k YouTube subscribers should contribute to this valiant work.