Patreon Payment Trouble
Added 2018-08-02 19:44:10 +0000 UTCHi everyone!
Many of you have probably already received emails about this from other Patreon creators, but I felt it was best to inform you all anyway.
Something happened with this month's pledge charges that caused many of them to be declined. Long Live the Princess wasn't hit as hard as many others, but I still lost more than 20% of my patrons in one fell swoop today, though that number has gradually lowered as the hours have passed since.
If your payment was declined, rest assured that it was most likely not anything you did wrong. Your bank declined the charge because they suspected Patreon itself was fraudulent. To fix this, follow Patreon's advice as shown in their Twitter message above. Charges are normally retried automatically a couple of times if the first attempts fail, so I expect that to happen this time too. Of course, it might be better to be safe than sorry.
In other news, I was originally planning to release version 0.11.0 of LLtP today, but due to the chaos and the fact that such a large percentage of my patrons would be unable to access the posts they should have access to, I decided to hold off for one day. Thus, you should expect it to be released tomorrow instead.
Comments
finally done！
xuetongala
2018-08-04 00:23:50 +0000 UTCMine was originally declined, but it looks like it went through about 2 hours ago without me having to update my payment information or do anything. Hopefully, they get it straightened out for everyone alacritously.
Curtis S.
2018-08-02 23:55:15 +0000 UTCI had these troubles last month already, had to do the payment order myself a few days later, seems to have worked this month though.
DA22
2018-08-02 20:49:11 +0000 UTCApparently, Patreon is sending out emails to those who have had their cards declined today. Watch your mailbox if you were affected.
2018-08-02 20:32:04 +0000 UTCNo payment issues here gone through as normal but thank you for the update
RDog
2018-08-02 20:10:35 +0000 UTC
