Find Your Audience
Added 2021-03-01 12:34:27 +0000 UTC(This article is part of my monthly newsletter Fabrication First. There's no reason for Patrons to subscribe to Fab First. You already get all the same content, but you get it early.)
A friend of mine is a master wood turner. He’s shown in galleries and taught hundreds of classes. He’s the real deal. A few years ago, I showed him a bowl I had turned and he criticized the bottom for being too flat and said I should put in more of a bevel to give the piece an elegant connection to the table it sat on. He admitted that most people would never notice but that another turner would see my flat bottom and think that I’m unskilled.

I respect my friend a great deal, but I thought his criticism was weird.
When I make a piece, I try not to think about what other artisans will think. Of course, we all care about what our peers will say. Maybe we value their thoughts the most. But fellow craftspeople can also be self-esteem assassins, pointing out the flaws we’re most insecure about and stealing away the pride we feel in our work.
In 18th and 19th century furniture making, the opinions of other craftspeople played a smaller role. If you worked in a shop, you had to satisfy the foreman or master. If you worked by yourself, you probably only worried about the customer.
I did custom work for years and while a few of my clients were unreasonable sticklers, most of them were surprisingly easygoing. When they saw their custom-made piece come to life, they were delighted and rarely nit-picked tiny details.
But I always thought they would.
Through every step of the build, I would imagine clients seeing microscopic gaps between boards or pointing out nearly invisible scratches in the surface. I thought they would be laser-focused on the “flaws” and refuse to pay. But that never happened.
If you do woodwork for a living, the customers are the natural audience. They are the ones who order the work and pay for it and they must be happy with the result. Most clients know very little about the craft. They won’t notice if you sneak a little veneer into a joint to close a gap. They can’t tell if the dovetails on one drawer are different than the others. Clients want things to be the right size, the right color, and to work in their homes. They want chairs that are comfortable, tables that are sturdy, and shelves that hold their books. They want the finished work to look like the drawing. Honestly, the clients’ standards are probably the best ones because they force us to focus on the big picture instead of getting mired in the details.
Of course, most of us don’t have clients. Most of us are in it for the love of the game and we must be our own audience. This leads to heartache as we mercilessly criticize our own work and paralyze ourselves over tiny mistakes. When it comes to our own work, we’re a lousy audience.
So I think we should find a better one.
I suggest that any serious craftsperson find someone whose opinion they trust. This might be another craftsperson, but probably not someone who does what you do. I know a lot of blacksmiths and I enjoy showing them my work because they have an eye for quality, a good sense of proportion, and they don’t know a damn thing about woodwork, so they don’t obsess about my shoulder-lines or the amount of gloss in my finish.
My favorite audience is my wife. She does a little knitting, but doesn’t really make things. She has a background in Art History so her aesthetics are excellent. My wife thinks about color, shape and proportion. When she doesn’t like something, she uses useful terms like “too chunky” or “too spindly.” I know what those things mean, and I know how to fix them.

Since I mostly make objects for my own home, my wife has become “the customer.” She’s the one who has to live with the milking stool, the blanket chest, the side table. She’s also the decorator of our house. She picks the colors, buys the rugs, and hangs the drapes. I have very little input on these things because I don’t care. The walls can be any color so long as they aren’t pink. The furniture I don’t build can be anything so long as it’s comfortable. What do I think of that couch? I think it’s long enough for me to lie down on. Buy it.
Here’s a scene that happens over and over in my house: I bring my wife down into the shop to show her a piece that’s nearly done. I bite my lip while she looks it over and then tells me she likes it. Then comes the confessional; the moment when I point out the massive flaw that’s ruining the whole thing. I show her the crooked leg or the gappy joint. She leans in. She squints at whatever I’m pointing to. Then she turns and looks at me like I’ve lost my mind. She usually says something like, “I literally can’t even see what you’re talking about. It’s all in your head. Relax.” She’s saved more than a few pieces by just telling me to calm down.
I think everyone needs an audience like mine. You need someone who cares, someone who will tell you when the work is actually bad. But you also need someone divorced from the details. You are the technician. You should be the one obsessing over the finer points. Not your audience.
That’s not their job. It’s yours.
Comments
The reason for having a concave bottom on a bowl is so the bowl is more likely to sit flat as the wood dries out. A rocking or spinning bowl can be aggravating. Though I am not sure if you are referring to that or to the outside of the bowl. If it is just aesthetics, go for it, it is your vision and you are pleasing your artistic eye. My turning issue is that while I love wood turning, my wife does not like a good portion of my bowls and I hate to just chuck them in the fire. There is just not a big enough customer base here in my small town to be able to sell the either, though this could also be an indication that maybe my bowls just are not that great. I do flat work as well but most of that is for personal use just because of the time it takes to make a whole piece of furniture.
Robert Lunsford
2021-03-11 18:26:49 +0000 UTCI love this attitude! It was my New Year's Resolution to make *more* things. When I practice more different skills, and produce pieces with different sizes, timbers, and joints, I am not only happier, but I genuinely think that my skills improve faster. I notice along the way that now my sawing is straighter, I rarely reach for the bench-hook and instead trust myself, my sharpening is no longer suspect, and planing is... improving. But mostly it's more fun, and I love giving away finished pieces to friends and family.
Conor Mow-Lowry
2021-03-11 17:16:33 +0000 UTCBut Rex, that is part of the aesthetic of something hand-made and artisanal rather than something mass-produced on a machine. I am also willing to bet that many genuine antiques have this "feature." Yes, that's it! it is a "feature" and not a "flaw."
Martin Hartley
2021-03-07 04:24:21 +0000 UTCIt only has eyes for you.
John Morrison
2021-03-02 22:22:36 +0000 UTCI’ve read about hand knitters who deliberately made a tiny mistake in their knitted garments to prove that they weren’t made by machine.
Ragnhild
2021-03-02 14:22:04 +0000 UTCFront-left top corner: visible gap between the lid and the batten. It's there, staring at me.
Rex Krueger
2021-03-02 12:58:47 +0000 UTCI am also an idiot.
Rex Krueger
2021-03-02 12:53:45 +0000 UTCThank you! Making things professionally is really hard. I survived at it, but just barely. My hat is off the real players who make a living from the products of their hands.
Rex Krueger
2021-03-02 12:52:36 +0000 UTCMan, I've made a few knives and I know a bunch of knife-makers. You can have that craft! I love the results, but the process is too tedious for me. I'm just not patient enough.
Rex Krueger
2021-03-02 12:51:23 +0000 UTCIn a way, I kinda don't care what people think about my work. They're gonna love it or hate it. Meh. I do woodworking for me. If others can gain from that in some way, all the better. BTW, what did you use to finish the chest? It came out beautiful.
Michael Bennett
2021-03-02 06:24:42 +0000 UTCIf there is something wrong with the blanket box - I can't see it after enlarging and staring at it for a minute. I see an attractive box, with a gorgeous blue finish.
John Morrison
2021-03-02 02:38:11 +0000 UTCIf you paint a room, you will see flaws. Everyone else see's a painted room. If you want to test this further, get a young child to paint your face with face paint and then walk down a city street. You'l be surprised how few people look at you - a lot, lot less than you would expect. They see a human - odd looks don't matter to others.
John Morrison
2021-03-02 02:34:46 +0000 UTCA lot of us on the discourse forum don't know squat about knife making. Come share it with us!
Nic Beurskens
2021-03-01 22:28:42 +0000 UTCI would add that I think we are pretty good about being excited for each other on the forum, but will offer honest help/critique if solicited! It's a pretty good place to start if you haven't found your audience yet!
Nic Beurskens
2021-03-01 22:27:21 +0000 UTCI am a firm believer that you should never point out the "flaws" in your work. I have read that many many times and it is true. You don't point things like that out and 90+% of the time nobody else even see's them and your rep grows.
Dan Miller
2021-03-01 21:18:22 +0000 UTCI have ONE woodworking buddy that I do the hard critique with. That is done with the stated goal of finding what might improve future work and develop our aesthetics. Everyone else gets a much cleaner presentation. It isn't fair to yourself to confess all your "sins" and many others don't benefit from that confession. You may decrease their well deserved appreciation of your piece and you. I've heard colleagues criticizing a show-and-tell piece at a gathering. While they didn't say catty things in front of the maker, their remarks were loud enough for me to overhear. They had a point, but I resolved never to show-and-tell in that group again. My buddy and I always end the introspection by telling the other how completely awesome and truly amazing the piece and the person is so neither goes home crying.
Tod Jervey
2021-03-01 21:01:13 +0000 UTCWell said. I have been taking furniture making classes for the past two years. My projects come out okay for my skill level. I'm not doing it to learn a profession, but because I enjoy it. What I make is for family or friends and they never see what I consider mistakes in the piece. I always recall the advice of my instructor never point out your mistakes we all make them just learn how to fix them. We are always hardest on ourselves but it helps us improve and strive to do better. Thanks for the reminder.
Jeff Hill
2021-03-01 19:08:00 +0000 UTCI play Harmonica... badly. Overstated perhaps because you can recognize the tune and it doesn't hurt your ears but I envy the people who can do those riffs and bends and get real music out of the thing. But I do t necessarily play for those who might hear me. I just enjoy it. I am self taught (unless you count the books and tapes and well, I guess you do have to) and I have helped others get into Harmonica as well. I even got 9 others together at church and did a Harmonichoir. We learned two songs and played for the congregation who seemed to enjoy it. At least no one said they didn't. The point is, my/our woodworking or making of any kind is quite the same as my Harmonica playing. I do it because I enjoy it. I'll share what I know with anyone who has interest and if you ask me to build you something, I'll give it a try but don't make your expectations higher than my ability. Do what you enjoy. Enjoy what you do. And appreciate the appreciation you occasionally recieve. Then share it. That's when it's really rewarding. Thanx for sharing Rex.
Greg Preston
2021-03-01 17:44:21 +0000 UTCMy fiancée will tell me what she wants. I make a plan. She changes things. I make the peice and make a major mistake. I hide it but it still sticks out like a sore thumb. I show her. She might tell me to change or refine something but she never sees my mistake. My friends and family are my customers.
Shanni Marmen
2021-03-01 16:36:51 +0000 UTCHilarious. I was just having this exact pep talk with my wife yesterday. I do †his to myself everyday, in music, in watercolours, in charcoal, in photography, in programming. In everything I do, I have a huge tendency to get mired in the nits. I know that' not good. The pursuit of perfection is chimera, it isn't possible to attain in any aspect of your life. The best self teaching moment for me was when I was taking the Jazz Program. We playing a song I knew inside out and backwards for our ensemble final. Pass move on, fail do it all over again next year. That moment. As a group, we were very comfortable with our set. I have a tremor disorder, I work around it. Practice eh. We come to my solo and my hands jam up, the left seizes solid and the right begins to live its own tempo. Instead of my practice solo I grabbed two note chords and improvised pinky embellishments. I thought it was a complete disaster, and the rest of the set, for me, was horrible. The judges all said the same thing, "best improve I've ever heard from a student". We are our own worst judges, and we are far less forgiving of ourselves than even the harshest critics out there. Be well! Enjoy yourself, and your craft.
William Allen
2021-03-01 15:57:16 +0000 UTCWell said Rex, And yes we are our worst critics thanks for sharing your wife's examples she knows you best. And its the same in my home as well.
Philip Saladino
2021-03-01 15:45:20 +0000 UTCThis is so true, to my mind I've never made a great piece even though others have said it is - even willing to pay for it. The ancient Persian rug makers would always add a flaw to their rugs as they believed only god can create perfection this was known as a Persian Flaw (helps keep me sane)
Alex Johnston
2021-03-01 14:53:52 +0000 UTCI am also hyper critical of my own work. I am lucky enough to have my wife as my "customer" and I can definitely relate to your anecdote about your wife.
Hippy Randall
2021-03-01 14:35:26 +0000 UTCI am my own worst critic. I criticize 70% of what I make all the way to the scrap bin. I go so far as to delete all the progress photos and toss the drawings... also, I’m an idiot 😂
Gary Fetrow
2021-03-01 14:11:08 +0000 UTCDid I say you could write an article about me??? :) Your wife sounds a lot like mine - she's the creative, I'm the techie. She says the same things about my stuff. I'm slowly learning to stop pointing out the faults.
Bill Smithem
2021-03-01 13:54:17 +0000 UTCThe oldest music joke in the world: Home many trumpet players does it take to change a lightbulb? 10. One to change the lightbulb and 9 to say, "I coulda played that better." Even a year ago, if I didn't play something really well, as in listen-to-the-live-recording-several-times-and-still-like it well, I'd mope for days if not weeks about how far I've let myself slip. It's a miracle people that like to do things well get anything done. And God help those that started out trying to do something professionally and decided to just keep it as a "hobby". The only advice I've ever heard that helped me in this regard was via a colleague. He said his teacher said, "Don't try to play it perfectly. Just work toward playing it really, really well. That is plenty."
Sean McGown
2021-03-01 13:43:09 +0000 UTCI needed to read this 10 years ago! I've been in construction for 20 years, general carpentry for 7, a cabinet maker/woodworker for the last 2 in a commercial cabinet shop, and I've recently began setting up my own shop at home. I also suffer from hyper-vigilance, so I absolutely obsess over these minor imperfections. Always have. It almost forced me into finish work because I just couldn't get the rougher work done quickly enough. I'm just too critical of myself. Every bit of filler, or caulk, or shim is a pock mark on my soul, and we can't have that now, can we? I've been trying for years to find a way to disconnect from that obsession, especially because I know, from experience, that the customer almost never notices these things, but I've never been able to internalize it to where it actually reflects in my work. For some reason, this article seems to have done that. At the very least, you got me thinking about things a little differently. Sometimes that's all we need.. A catalyst for change. I appreciate you, man. It's why you're my only patreon sub. Thank you for constantly, somehow, getting me to look at things just a bit differently. You have no idea how difficult that actually is to achieve.
Ken Bauer
2021-03-01 13:39:48 +0000 UTCYou think woodworkers are bad, try showing your work off to knife makers in THAT hobby. I had to stop posting my work years ago which got me to stop even trying to make a knife. Now I just want to get my shop reorganized and start that hobby up again and incorporate a bit of woodworking into it.
Scott Pysher
2021-03-01 13:35:56 +0000 UTCWhenever you do "art", there is always a type of artists and "knowaboutits" that will judge it by their standards. Problem is: Most often their standards are not the same as yours. If there was only one way to turn the proverbial bowl most artisans would be out of a job.
Henrik Ubbe
2021-03-01 13:17:28 +0000 UTCI can vouch for this from playing music professionally. When someone tells you that you played wonderfully you never say, "Yeah, but I briefly lost the tempo in the midsection." You say, "Thank you, so glad you enjoyed it." And then you go home and work on the tempo.
James Carey
2021-03-01 13:07:36 +0000 UTCI often think that the worst critic of anything we do are ourselves. After that if the ‘customer’ is happy we should be content. However once you know there’s a flaw it’s all we really see... great piece Rex and you obviously have a great customer on hand to get you to see past those flaws.
Andrew Waddington
2021-03-01 13:06:32 +0000 UTCThis is excellent advice. One way of dealing you being your own audience is to begin using the piece you are making, or even placing the piece of furniture in your house and just leaving it be for a while. If you can’t stand using after a couple of months, it was never for you, and if you remember to notice any mistake you make put that piece of information on your checklist to pay extra attention to next time around. One way to compare is also to put your newly made piece next to similar piece of Ikea furniture (works best if you are replacing something) and compare which you and people around you prefer.
Mike Olofsson
2021-03-01 12:55:52 +0000 UTCWell said. Most of my friends who actually end up seeing my work (excepting the folks on the forum) are electricians or plumbers. They're usually in the "this is awesome" category, but my father is in the sort who notices a gnats behind off from 10 feet away.
Ethan Chitty
2021-03-01 12:48:40 +0000 UTCFantastic article Rex! It's a relief to hear that I'm not alone in feeling overwhelmed by the tiny details. Thanks for the reminder to let that go and hear the good comments from others about my work.
Bas Vermeyden
2021-03-01 12:44:04 +0000 UTCIn my experience, there's 2 kinds of customers. The first nit-picks everything. The second type loves everything. I'm not convinced that either of them actually feel as strongly as they sound. I think the nit-pickers have a sharp eye and are trying to help you by telling you what they see, but don't actually care as much as they seem to. And the love-everythings do sometimes see the problems, but they'd rather lift you up than put you down. I don't like either of them. The thought of both of these customers keeps me from wanting to be artistic. Of course, there's the third kind, but they aren't very vocal. They just accept things for what they are, and that's it. It's hard to engage with them, but they're my favorite customer.
William Crawford
2021-03-01 12:43:22 +0000 UTC