BROOKHEIGHTS BETA 0.21 - TROUBLESHOOTING GUIDE + INFO

Hello, when I try to add the Graphic file, and I open the Sims 4 file, there is nothing in there. I have follow the pace you said, but I don't understand why mine is empty. Help please ? (sorry for my english)

Works great aside from the random naked and bald people. I assume this is because I only have the base game aside from Dine Out. I just edit the naked people in CAS real quick and carry on

I'm the only one who get a lot of lags I'm not sure if I missed something, I have gtx 1050 4gvram and 8gb ram i5 8300 h

How do I uninstall this mod smh

jennifer zapata

the picture to study on the wall to begin storymode for me is not there.. and the postbox cheat wont work either...

followed the tutorial and how to download on PC but I cant seem to find the Brook heights file when I press "load game" on homepage. can someone help me out!

same

Really disappointed with this joined patron beta tester just to see this mod and it has disabled all my packs and I can't even travel too Brookheights - Just takes me to the loading screen. I followed the video to instal step by step just to have no difference in the game.

hello, I have followed the install instructions step by step uninstalled and redownloaded not only this mod but origin and all my sims games (yes it took 9 hours) and it still DOESNT work, I just get taken to the hospital and I don't know how to fix it, I've tried everything, I want this so bad please please help

hi please I need help whenever I'm at the last part of the story mode everything is working fine and then my sims will go on a plane and they would all go to Brookheights but I couldn't go and it would taking me back to the normal screen please help I payed money to could have early access to play and it ended up not even working -_- :(

same with me idk what to do

i did everything correctly to install and all it does is go to brookheights(cheat) from mailbox then takes me to hospital i dont understand how this works at all

I opened the game the first time & turned the settings to medium and turned on the script mods/cc and went to restart the game and now it will not start. I click the .exe file TS4_exe and nothing happens. :(

I have encountered the same issue and when I go to create a sim none of the stuff pack is available.

I can't swim in magnolia promenade. I installed download as instructed. Everything else works I just can't swim to get to the boat

I own all the packs but after I downloaded the mod it says game data incomplete and I no longer have access to the stuff from the mods I purchased

i need help im getting game data incomplete

It literally just brings me to a hospital

The sims4 doesnt pop up when i go to applications what do i do? i play the sims 4 with origin.

my 3d map its not working pls do a vid to teach me pls

How can I message you I can show you how it’s look

Did

I reinstall my game 8time I didn’t everything everything pop up in my mod

Brookheights functions like a hidden world, access it through the story mode or mailbox cheat

Siri

You must have opened the correct save file, the demo one, right? As the story mode and Brookheights etc do not show up in your own save files (yet). Sounds like you installed the 'world' file wrongly, perhaps double check that. Also, try to be at the airport a bit earlier and pause and click on the plane at exactly 11AM

Siri

I don't see the map of brookheight but the magnolia promenade map 😥

michela santori

I cant go to thats map😭😭 so now i cant play it

i download it everthing i have a windows comuter amd when i tried to go to brookehrightd only thing it sent me too wasx the hospital and when i tried to get on the air plane it will not let me and it was lke 11:30 ad it still would not let me go

i really need help

hey

I downloaded the game as per instructed in your video, but brooklynheights does not appear in my "manage worlds" section. (and I double checked my world files)

I can't get my sims to swim in the water to view the boat

The Brookheights buildings? They're not supposed to, as Brookheights is a hidden world that can be accessed through the story mode or mailbox cheat

Siri

never a plane

Hey. I keep going to the airport before 11 am and there is neve

the buildings are not showing up in magnolia p. whats wrong

I followed everything perfectly but got stuck on a loading screen when going to brookeheights from the airport and now there is a completely white screen :(

Nadine

Didn't you get an e-mail about it?

Siri

Are you sure you installed the World files in /Delta/EP01/worlds/areas?

Siri

Nah you don't need a refund, you need to install the files correctly. Try to re-read the instructions and re-install and reply to my post if you still get stuck?

Siri

Please carefully re-read Arnie's troubleshooting guide: “Your world files have not been installed properly. Make sure you put the files in the /Delta directory. On Windows computers, in Local Disc/Program Files/Origin Games/The Sims 4 there already is an EP01 folder. Do not put the world files there. Go to /Delta/EP01/Worlds/Areas and put both files in there. EP01_Retails_01.world and EP01_CivicCenter_02.world”.

Siri

I think you will have to go through the mod files and double check whether you did everything right!

Siri

Hello Arnie, I followed the whole tutorial and I cauldn't get in Brookhrights

I have all eps except for star wars and the save file won't load because its from a newer version of the sims...imma need a refund****

I have the same problem but it's not a big one. Wait for an update or replace you mods files ;)

You probably aren't able to have more than one subfolder in your Mods folder. Same problem I had. You gotta edit your Resource.cfg file like I did. It changed my mod/cc life, lol. Here's a link on how to do it: https://modthesims.info/t/531644

You probably aren't able to have more than one subfolder in your Mods folder. Same problem I had. You gotta edit your Resource.cfg file like I did. It changed my mod/cc life, lol. Here's a link on how to do it: https://modthesims.info/t/531644

You probably aren't able to have more than one subfolder in your Mods folder. Same problem I had. You gotta edit your Resource.cfg file too. It changed my mod/cc life, lol. Here's a link on how to do it: https://modthesims.info/t/531644

UGH, I'm having the 804 issue and can't figure it out. I literally followed the tutorial :(

Am I missing a cc update?

I cannot find the FAMILY PORTRAIT in the first Brooks resident, plz help

I did each step in the tutorial but still nothing appears written in the options of the Brookheights buildings ... simply a symbol appears with nothing written. I have already spoken about this problem several times and nothing has been said about this. I would appreciate if you could help me.

nvm i fixed it, it was the 804 issue! just had the world files misplaced.

Can you also not find the sims 4.app in applications? thats where im stuck trying to get the worls files installed

So where do I find the new link??

Yes

are u having the same issue where it wont let you explore the boat?

How do you get the swimming in magnolia p to work on windows 🤔

the airport is on the bar lot in oasis springs that’s on the way left of the map. flights take off at 11 AM every day. if you wanna go straight to brookheights you can also click on the mailbox and there’s a cheat :)

I'm unable to find the airport so I can fly to BrookHeights :(

infinite loading screen for me :(

STarting the game and the family painting is not there !!

I don't see text anymore when I'm at the airplane ''crash'' and then I went to the airport to go to BrookHeights and the options when I click on the plane is only three little dots and the other option is the ticket price. But when I click it, it does nothing at all? Am I the only one with this problem ?

Jeremy Roy Goulet

i would like to follow up and say i found the problem I am in the city and it looks beautiful!!! thanks again!!!

It’s the one in the living room, turn on the view where the walls are all visible and look from the bedroom, it should be next to the front door. Has an explore interaction i think

I am so close to solving the mystery I am still stuck on the swimming in Magnolia P. I triple checked the files and I am positive that I didnt miss anything. Sorry to bring bad news but Im really looking forward to this mod!!!!!!

Would it be possible to list which packs were used and for what? I personally don't like a few packs and don't want to buy them if I don't have to

Jay

Why is no one responding DOES ANYONE HAVE A MAC????

I have never used patreon before this. And i LOVE this mod! You are woth every penny and more! The only problem I´m experiencing right now is that almost every text to describe the buildings is blank. Also, tabbing out from the game while in BH makes the screen go white when tabbing back in . I have a few mods in my game. Like SOL and most KS updated mods, Simrealist bank mod and Tmex. As of now, that is the only problem I have. I´ll update if I run into more problems.

The photo is on the wall at their grandmother's house. Then she will direct them to the next clue in the basement.

Lenita Green

Can anyone help with finding the family picture, which i believe is the first clue in story mode.

I cant find the picture in the house, anywhere. Can you help?

Hit me up on discord. No-esha #8576. I'm a Mac user!

No-esha

Arnie, the mod is working really well for me. Please get some rest!!

SaraiYah Yisrael

Can someone help me? I have a Mac and I’m not sure where to place the world/areas folder

Thank you so much for how much love and attention you've poured into this mod. I can't wait to see it's evolutions over time (:

YOU ARE SO FREAKIN AWESOME DUDE!! KEEP UP THE GREAT WORK YOU ARE TOTALLY APPRECIATED!!!

bkim907

Hi Arnie! Hope you are well. Haven't got to test the new world yet, cause of my work but I will do it hopefully during weekend. In my view whatever harsh comments you received, ignore them. You've worked on a better Sims World than EA has done for past 6 years and you're one with no developers army behind. As far as I am concerned do not worry; take a good rest and enjoy life! If we can wait more than one month for EA to fix something they broke, for sure we can wait for you to do things at your pace, for a better game.

Can someone help me? I did all it was in pdf tutorial, I updated my game, cleanead up, deleted all my mods and cc's, and when I go to the new map, I can not interact with some buildings and the notes and the writing stuff is blank, do no appear to me :(

Which language would you like to translate to I will run it through google for you if you want :)

You can go through the mail box or from the other (empty) played lot in willow creek (i think)

I got to uninstall because my computer is not powerful enough but honestly mad respect for the work you are proposing. Everything was clear with the PDF, you are super creative and talented. Keep up the good work !!

Arnie you are doing a great job! Ppl will wait for the mod to work correctly and remember to rest. As one of your patreons I demand a well rested Arnie, what you are doing with this mod is more than what The Sims 4's team has ever done, you deserve to take all the time you need.

pekeniax

Let the ppl who made the harsh comments aside, if they cant understand how a beta works, then they shouldnt been here in the first place. Keep up the great work and also you should take some breaks from time to time, working those hours is not productive, trust me. And also I feel glad that you try to make the mod work perfectly as fast as you can but dont kill yourself by doing this, take your time. Thank you Arnie and I wish all the best for you and every1 that who also supports you :)

YOUR Amazing Arnie....you will never be able to please everyone, your instructions are clear but most are visual learners.. Im very happy to be supporting you..and I hope you continue to do what you love.. BUT resting is a must... DUST YOUR SHOULDERS OFF and keep on steppin! lol

@Niki Chambers..the item your placing in Sims 4 folder is called ConfigOverride... Go to your Documents folder, then Electronic Arts folder, then the folder named The Sims 4 and slide the ConfigOverride, (the folder named Graphics, and choose) into The Sims 4 folder.. waaa laaa

Wheres the configoverride folder in the sims 4 ..i dont have one?

I'm having no troubles with the mod. I love it. You are an unbelievable modder, and deserve a break. Someday you should just develop your own video game, forget the Sims. Take your time, get your rest. We'll wait for you.

Jenafire44

Hang in there Arnie. And pace yourself, we don't want you burning out. People need to learn patience, we're talking beta version here. If they want a flawless experience they can come back later when the gamer community who has patience to debug help you iron the kinks out.

Ethan E. Saenz

please don't stop this incredible content because of those few people. Many people from far away admire his work, as do I from Brazil. please rest as long as necessary for your health. I'm sorry for these poor and unfortunate nasty people. Go on and don't get discouraged, know that Arnie is doing a great job! All your efforts will be rewarded! You are already a success here in Brazil. Don't be sad 😞😢 I wish you much success in everything, you are incredible, amazing.

You are doing a lot of work. People need to understand that is a gift and not a privilege.

Arnie bro take a break, its okay!

Taliyah J Salih

Arnie - You have blessed us with this. Anyone who doesn't see that can go fork off. <3

Bree Sauce

You are doing so much for the sim community thank you so much for putting this much time and effort into this mod!! Do not let peoples comments affect you you are only one person. Thank you again for your hard work!!!

This mod is amazing, don't pay attention to the harsh comments they are used to getting everything instantly and do not understand that you are one person working alone on this because your work is such a high level that it feels like a whole team is behind it. Rest up this mod is fantastic!

Lady Lush

I can't translate for me to know how to solve my problem image files google no and translate caps :(

how do you live in brookheights? can u buy an apartment?

where do you download

how do you download this mod

How do you find hiiden world if you dont do story mode?

Christelle Garner

Thank you! there will be an auto-install app soon ;)

Arnie

THANK YOU for working so hard on this. I got it to work and loving what you've done so far.

The only issue stated in my BE AND LE reports is a defective tuning related to the plane. Package file. The result was not being able to book a flight and the plane being unable to take off at it's daily time. I continued to play and traveled via the mailbox with no problem. I added some of my families from other saves to the brookheights save and its been smooth sailing. I was wondering if I should move the plane file directly into the mods folder instead of where you placed it buried 3 folders deep ?

BxVON

Thank you for all of this and more. HAVE A REST! Feeling tired is a nightmare. I love what you have done so far to this world and to those who are not satisfied... think how much effort this has taken so far. It is amazing what one individual can achieve and this is beyond amazing. I have waited for this mod for ages and am grateful that it is here. Have a rest says the one who plays the sims 4 with your mod until early hours of the morning. I can't wait to see how this world and others evolve in the future! You are doing enough and love how much effort you have put in. Just don't exhaust yourself!

Cassie Marina

I’ve had issues, and hopefully they will get fixed, but regardless I appreciate your work. I’ve been waiting for this type of content for years , you shouldn’t have to put up those disrespectful and ungrateful people.

I don't know whats wrong. I've downloaded it and uninstalled it a few times and ive even uninstalled my game and reinstalled it and I still am unable to use story mode or access Brookheights :(

Seriously, take a breather! We’ll be test playing meanwhile! I laughed so hard last night at the rental cabin by the lake! My sim was attacked by spiders and other critters during the night, ewwww! 😂 Brookheights is great and you are a genius. But you need to REST! Please.

Lilly Simmer

TY, for all you do.

Kiki Doll

It’s ok, take your time. You killed this fu**ing MOD. They can wait until you get everything you need together. Get rest, the mod isn’t going anywhere and neither are you. Your rest is more important.

It’s Okey Arnie, I don’t have any bugs or glitches which I’m thankful for. But just let us know when LittleMsSam releases the neighborhood system that’s all.

X͜͡7ოἶოօ