Important notice

but I'm sorry I found the cause of the problem sorry to have worried

sorry I made a mistake I forgot to tie the pony town to the patreon well why can not I still write in red font?

huh?

Dynasty

why does it show me that I'm pestering but I do not have a red font? What's the problem?

what's your account name ?

PonyTownTeam

hEy i still dont have Teir 1 and i've been waiting for a while now :,(

six

I have a suggestion maybe you can have all the usable items in one area like in a separate land or in just one general area

Nerdy Pony

Sorry about that, we had issue with updating patreon data, it should be fixed now

PonyTownTeam

I have connected my Patreon, and I've waited for a few hours. I don't really get why it's not giving me the info saying "Tier 1". It's still giving me the supporter info.

You need to connect your patreon to pony town, see the instructions here: <a href="https://www.patreon.com/posts/17356112">https://www.patreon.com/posts/17356112</a>

PonyTownTeam

Aún no me han dado el patreon en pony town.

what's your account name ?

PonyTownTeam

It wont let me log in to pony town. :/

ℒℱ

Could you maybe add an eyepatch?

✧ byi ! pls read ✧

AA idk if you saw my suggestion (probably not) but here is an idea I had, you could tell me your opinions if you want- its fine if not, though 'Odd request, but I haven't really seen this on here; maybe you could add the ability to make a second eye white colour? It would be really useful for a lot of reasons! and I saw this on a picture, but also maybe eye directions? (eye directions as in you make your default face like look like d.b or g.b) odd requests, but it's worth a shot to ask :D' (that's what I said) (an example of the eye white idea is <a href="https://cdn.discordapp.com/attachments/461712980875149352/461768536596021249/unknown.png" rel="nofollow noopener" target="_blank">https://cdn.discordapp.com/attachments/461712980875149352/461768536596021249/unknown.png</a> )

navi

I have 2 suggestions. Maybe you could add a "turn" in the animation thing so you can see the other side of your face, and maybe you could add derp faces to the eyes (when customizing ur pony). I was also gonna ask for flying in the animation thingy but i'm sure you're adding that soon.

nugget

instructions here: <a href="https://patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-</a>

PonyTownTeam

Follow instructions here on how to connect patreon account <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>

PonyTownTeam

Follow instructions here to connect it: <a href="https://www.patreon.com/posts/how-to-connect-17356112">https://www.patreon.com/posts/how-to-connect-17356112</a>

PonyTownTeam

What if I bought a donate for $ 1 and can not create a Patreon account from that site? Help me please.

Тот же вопрос

у меня вопрос я купил донат 1 долар когда я хочу зайти в патреон в пони таун мне пишет нельзя создать аккаунт с этого сайта.пожалуйста помогите мне

I don't think there anything you CAN do. If there children/teens under 18 on the 18+ server then thats mainly their own fault for doing so :/

LunarMoon

What would you like us to do if we find minors on the 18+ server?

Callisto LaCorte

The answer is always "as soon as we can fix the problem"

PonyTownTeam

Do any devs know when it will be back up?

Callisto LaCorte

yeah i am getting the same thing pony town is offline

Josh Ingram

I think the fan broke again as you said, Pony Town is offline.

des

Cloud flare seems to be offline.

Dynasty

Can't confirm without knowing their account name, but most likely their payment failed, here are the instructions on how to verify it and retry the payment: <a href="https://patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-</a>

PonyTownTeam

This is a problem for my friend that I'm asking you about here because they can't. So my friend had become a supporter not long after me, and everything was going fine until today. The "thank you for supporting us" sign had changed back to how it would look before paying. They couldn't get onto the test server either. Everything that came with being a supporter had changed, and it was like they didn't pay at all. So they tried to pay for it again, and when they went to the tiers it said they already had the tier they paid for previously? I tried to help them with it but we have no idea what happened or how to fix it.