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Abney Park
Abney Park

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Abney Parks new album, Scallywag, is on sale now!

Abney Parks new album, Scallywag, is on sale now!

Get it at www.abneypark.com, and listen today!



Comments

Yep! That did the trick! Thanks for all your help, it was hard to hear other folk saying how great the album is, and not be able to listen, but that's all over now.

Kirsten Weispfenning

thank you for the fix - got my album now.

Oliver Steiger

Email sent!

Kirsten Weispfenning

Okay, we have a fix. Wrote to info@abneypark.com, mention what product you need, and I’ll hook you up.

Abney Park

I'm using Firefox.

Kirsten Weispfenning

Market@abneypark.com isn’t our email address. The correct address is info@abneypark.com I’ll check the screen shots myself when I get them, but can I ask what browsers you guys are using?

Abney Park

Sorry to hear it Oliver, but I must admit, I'm glad I'm not the only one.

Kirsten Weispfenning

got the same problem. no download link visible (like with my older orders). Have sent an email with screenshots to market@abneypark.com that was refused (adress failed). Not really a "deluxe instant download" isn't it?

Oliver Steiger

Love the album. It's soo good!

Andrew Oh

Yep, my old laptop. Never had a problem downloading from your site before.

Kirsten Weispfenning

“Processing” just means it’s waiting to be shipped. Are you on a computer? Can’t use a phone or iPad.

Abney Park

So, I suspect a box didn't get checked or some other little detail. Still no download. I'll check back.

Kirsten Weispfenning

Sean, tried it, nope.

Kirsten Weispfenning

Mine says Processing, but when I click on "View" there's a Download button and it's downloading now.

PresterSean

Ok, I think I know what's happening. My order says it's still processing.

Kirsten Weispfenning

log in here: <a href="http://abneypark.com/market/index.php?main_page=account" rel="nofollow noopener" target="_blank">http://abneypark.com/market/index.php?main_page=account</a> I gotta run an errand, but I'll check in on you when I get back.

Abney Park

No red button. I'm starting from scratch. This is why I have a new laptop coming in the mail.

Kirsten Weispfenning

so, home/history/my account/order# ________, and then you'll see the download button on the right side of the order.

Abney Park

So you go to “orders”, then click the latest order, then you’ll see details, and a red square button labeled “download”

Abney Park

Not seeing it....

Kirsten Weispfenning

Yup, scrambling! Okay, so when you log into your account, you should see a download button...

Abney Park

I have purchased the Deluxe Download + Digital Goodie Bag, got my receipt, but no download code, and was charged shipping. I'm guessing there is some scrambling going on behind the scenes, and so will patiently await word.

Kirsten Weispfenning


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