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Yannick Trapman-O'Brien
Yannick Trapman-O'Brien

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Seeking Input for Research about "The Telelibrary"

As some of you may have seen in the most recent Archive Highlight, I'm halfway through a review of the data on the payment structure for the Telelibrary. While I've mostly completed running the hard numbers, I think an equally important dataset to generate is User impressions.

This poll features a number of possible responses, including the option to add your own thoughts below in the comments. You can also email me directly at yannicktob@gmail.com.

Thanks in advance for your feedback; my hope is to eventually wrangle all of the posts in this series into a more navigable, comprehensible document that can prove a resource for other creators. Your answers are crucial to establishing any kind of accountability for the goals I’ve tried to reach for — and to building better solutions.

We’ll take a look at your responses in this month's highlight, along with a deep-dive on the profitability of encouraging Users to pay what they choose after they've already received the experience in question.



What has been your experience reserving sessions without downpayments, and instead deciding on what contribution to make after a Telelibrary session?

Please choose any options below that reflect your experience: 

Comments

Interesting - I'll say from my end, the structure of the Patreon Shortlist is that it periodically guarantees Patrons sessions; I don't analyze the contributions from those Patreon Shortlist sessions, since I consider your support to be the payment, and contributions made after to be additional and optional. However, if a Patron books a session through the website, I consider that a separate exchange, and if they make no contribution, that is recorded as a "0" contribution in the records/for the statistics

Yannick Trapman-O'Brien

Ditto to good and stressed. I do get a bit confused if regular Patreon support "exempts" one from the expectation, or if deciding that ourselves is kinda the point. Typing it out loud now I'm guessing the latter.

Jacob Ford

Pay-what-you-wish for The Telelibrary made me feel both good and stressed, confusingly. I spent 5-10 minutes after my experience thinking about a number that felt right. It prompted me to reflect on what I had just experienced in perhaps more of a transactional way than if I had paid upfront, but I can't say if that alteration had a positive or a negative valence. It was just different in a way that I took notice of. My previous experiences with pay-what-you-wish had always been either at museums' ticket counters or in an informal pass-the-hat model at DIY shows, which both feel lower stakes in their relative anonymity. Spending 53 minutes in a 1-on-1 dialogue with you and then being prompted to decide how much each of those minutes were worth to me, and then tell you effectively to your face, was much more intense.

Josh Davidoff

I don't think that paying after makes the experience of more meaningful, but (particularly the first time) I definitely paid more afterwards than I would have beforehand.

Ellen Zemlin


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