Regarding declined pledges.
Added 2018-08-03 12:41:43 +0000 UTCGuys, a minute of your time, please!
As some of you may already know, Patreon has recently moved to a new payment partner (global bank). That move resulted in multiple declines of pledges by the new bank, and a lot of creators noticed that including myself.
Message from Patreon:
If your pledge didn't go through this month, please try any of the following to fix things;
1) Update your credit card to a different card
2) Use PayPal if you aren't already
3) probably the easiest solution: contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing.
Once you've done any of those, just re-pledge at the same amount this month (if the pledge goes through successfully, you won't be double charged, don't worry. Sorry about all this, but hopefully this should only be a one time thing as Patreon switches to a new bank setup.
According to Patreon's Twitter page, they're sending letters to all effected patrons with explanations of the situation. So please, check your e-mail in case your last pledge didn't get through.
You may follow Patreon's page on Twitter for more latest info on the matter: https://twitter.com/Patreon
This whole thing has come out of nowhere without any warning, yet we all hope Patreon's team will resolve the issue, and supporter's pledges will get back to normal. Fingers crossed! :)
