stationmaster

Declined Charges

Added 2018-08-02 20:01:52 +0000 UTC

A lot of people's pledges across all of Patreon are declining this month, and it's due to an on their end. They switched to a new global bank and it screwed up everyone's payments. If your pledge didn't go through this month, you can try any of the following to fix things:

1) Update your credit card to a different card

2) Use PayPal if you aren't already

3) Probably the easiest solution, contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing

Once you've done any of those, just re-pledge at the same amount this month (if the pledge goes through successfully, you won't be double charged, don't worry, and if you are somehow, contact me and I'll refund you).

Sorry about all this, but hopefully this should only be a one time thing as Patreon switches to a new bank setup.

Thanks for understanding, and thanks so much for your pledges. On the plus side, the pledges that did go through are going to good use. I've ordered a lot of new animations, which will be rolled into the next major update.